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Customer focus News Updates

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October 4th, 2007 at 7:58pm.

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Oct4

Communication breakdown!

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All of us at Stitch Cleveland want to say SORRY! We are having some phone issues at the shop that seem to be preventing some of you from contacting us. We are working on solving the problem, but for those of you who have been trying to phone in, we are unable to receive your messages and phone calls. If you are not successful in contacting us via phone, please email us! (shop@stitchcleveland.com)

We all check our mail multiple times throughout the day, and can usually get back to you even more quickly than we can with the phone. Our phone will be back in working order soon and we hope to hear all of your beautiful voices. Heck, we’ll be so excited to answer the phone we may even fight for it!

(Shannon, have I ever told you I am a black belt in karate…?)

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  1. Oct5

    Shannon

    Said this at 8:58am:

    Uh-oh, Megan! Maybe I’ll just let you answer the phone, then! :)

  2. Oct12

    megan

    Said this at 1:18pm:

    Hey! Our phone is working! Call us!!!!

 

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About

Stitch Cleveland is a workshop space in Cleveland, Ohio. We teach all things stitchy, including sewing, knitting, spinning, dyeing, felting and embroidery. Private lessons are available, and we also have special guest instructors, from nationally-known authors to local favorites.

We are located at 1387 Sloane Avenue in Lakewood, Ohio, next to the Rocky River-Lakewood bridge. Our phone number is 216-220-4808.

Join us in the sewing lounge and make yourself at home! Bring your sewing machine or use our sewing machine, blind stitch machine, or D-1 embroidery machine (for a small fee). You’ll also find cool handcrafted stuff for sale.

Stitch Cleveland is home to the studios of knitwear designer Shannon Okey and fashion designers Megan Engelmann and Heidi Massingill.

Shannon Okey

Shannon, sometimes better known as Knitgrrl, is the author or co-author of many crafty books for various publishers. She previously owned and operated anezka handmade, an online artists’ cooperative shop founded in 2004. Shannon is also editor of UK-based print magazine Yarn Forward, a columnist for knit.1 magazine, and she organizes the Cleveland editions of Bazaar Bizarre and Swap-O-Rama-Rama. She maintains a blog on the Stitch Cleveland site at shannon.stitchcleveland.com which syndicates content from Knitgrrl and from her blog for the book AlterNation.

Heidi Massingill

Heidi Massingill is an experienced dressmaker and fiber artist, her design studio specialized in special occasion wear and fine tailoring. Her resume includes The Phantom of the Opera, The Cleveland Ballet, Peter’s Store for Women in Chagrin Falls, Margaret’s Fine Tailoring for Women in Rocky River, The Cleveland Orchestra Chorus and more. She also designs and creates a line of children’s knitwear, Chikadee Handknits, and holds Knitting and Crochet Instructor certification with New York’s Fashion Institute of Technology. She maintains a blog on the Stitch Cleveland site at heidi.stitchcleveland.com.

Megan Engelmann

Megan Engelmann is a Cleveland-based fashion designer and graduate of Kent State University’s Shannon Rodgers and Jerry Silverman School of Fashion Design and Merchandising. She has been sewing for nearly twenty years and specializes in women’s clothing design and illustration. As a working fashion and accessories designer for a large Ohio-based company, Megan keeps her skills as sharp as her scissors! She has been teaching sewing, illustration, and design for six years.

Megan is the Cleveland coordinator for Church of Craft. She is a talented fine artist as well, and designs most of our postcards and other visual material. She maintains a blog on the Stitch Cleveland site at megan.stitchcleveland.com.

We are Stitch Cleveland!

…and so are you!

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